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Terms of use

ENNOVATIVE IKE based in Nafpaktos, Etoloakarnania, at the 4th km Antirriou-Nafpaktos, PC 30300, Tax Identification Number 801104833 Messolonghi Tax Office, GEMI 149200012000, tel: 26340 21888, fax: 26340 22911 Email: info@ (hereinafter referred to as "business") is the legal owner of the website (hereinafter referred to as the "website") and the operation of the online store (hereinafter referred to as the "online store") on this site.
The use of the website and the services it offers is the sole responsibility of the visitor - user and implies the full acceptance and agreement on its part, the terms of use and the privacy policy. (
Before using this website, the user is required to read carefully and comply with the following terms and conditions (the other "Terms") governing the use of our online store and the websites it contains, which are binding on all visitors and its users. The following terms of use apply both to the use of the website from a simple visitor as well as from a registered user. Use of our website and / or registration on it means unconditional acceptance, consent, consent, approval and agreement by the visitor-user with the terms of use and the privacy policy we follow. In case you do not accept them unconditionally and completely, please do not proceed with any use of the website
This website and the services offered through it are for adults only. Minors are not allowed to use or visit it, as well as to make transactions. The bears absolutely no responsibility for any visit to this website and its use by minors, as it cannot verify the identity of incoming users.
The terms of use listed here apply only to the website Users should be aware that our website may contain links to other websites but the is not responsible in any way for the practices, terms of use and terms of privacy policy or the content of such websites.
The may at any time modify the terms of use, privacy policy and all conditions contained therein, by posting a revised version thereof on our website, and users - visitors must always check for any changes and if the use is still presumed unreservedly, that they accept the amended terms and conditions and grant their consent, consent, agreement and approval. Otherwise they must abstain from using - visiting our website and using the services it offers. The revised version will be valid from the moment it is posted on its website When changes to the Terms of Use and Privacy Policy are published, it will be reviewed by and the "last updated" date at the beginning of this. The also reserves the right to establish more specific terms of use, which are considered as a whole with these general Terms of Use, but in case of conflict between them the specific terms of use prevail. Any invalidity of any of these Terms does not invalidate the remainder.
The non-practice of of his rights deriving from these Terms, does not imply his resignation from these rights, nor does it lead to the tacit abolition of a Term.
The protection of the personal data of the user who visits and any kind of service provided by is subject to the terms of this section and the section on civil data protection policy that is in force at the same time, as well as to the relevant provisions of the Greek legislation for the protection of the individual and the protection of personal data as they apply each time.
The operation of the store is governed by the use of a valid code of conduct

Limitation of Liability
The tries to maintain and secure the availability of the website and its content. Regardless of these efforts, the availability of this website depends on various factors such as the technical equipment of the users, the number of users trying to connect to the present website or the internet at the same time, etc. It is also entitled to maintain the website, even if this results in the termination of its operation and is entitled at any time and without notice to change the nature and content of this website, as well as to suspend or temporarily or permanently suspend the website its operation. The operation of this website may also be interrupted or suspended for reasons beyond its control or will.
The make every effort to ensure the accuracy, completeness, validity and clarity of the information and the general content of this website but does not guarantee, nor is it liable to users, for the security and content of the website. The users of this website accept its weakness to control all its content and the services offered through it. In addition, does not warrant that the use of the website, information, data or materials contained in its content, does not infringe the rights of third parties. Users are advised to use anti-virus software, Trojan horses, time bombs, or other malicious programs and items. The phavory.combears absolutely no responsibility for damage or injury, or infection by cyber viruses and / or other malicious software, to the computer or other electronic medium used by a user / visitor to access this website, nor is it liable for any damage in relation to inability to execute, error, omission, interruption, defect, delay of operation or transmission or drop of system line, etc.
Users who do not trust are requested not to visit or make use of this website or the services offered through it.
The is not responsible for violation of these terms due to reasons of force majeure, such as earthquakes, fires, floods, extreme weather events, clip strikes.
The in no case is it liable for any claims of a legal (civil and / or criminal nature), nor for any damage (positive, special, or detrimental which, indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data, missing profits, monetary satisfaction, etc.), which arises for users of this website, or for third parties, due to the operation or not and / or use of the website and / or inability to provide services and / or information available through it and / or from any unauthorized interference by third parties with products and / or services and / or information available through it.
This online store provides the content (eg information, names, photos, illustrations, etc.), products and services available through this website "exactly as they are", without any warranty expressed or implied in any way. Also, the does not guarantee that the content of this website and the quality of the services provided through it will meet the needs, requirements and expectations of its users. Any direct, incidental, ancillary, indirect or consequential damages arising out of, access to, or use of this website, do not constitute liability for, its executives, employees or associates.
The presentation for sale of products and services on the website has the character of an invitation to users to submit a contract proposal and that such presentation does not in any way constitute a commitment of the company for the availability and adequacy of the displayed products and services. To is not responsible for any temporary or permanent inability to provide services, for deficiencies in the availability of products, for delays in the acceptance and execution of orders and delivery of ordered products for reasons not attributable to its fault, such as indicative reasons of force majeure, extreme and phenomena, natural disasters, emergencies, strikes, fire, malfunctions of the cooperating courier companies, accidental deterioration or destruction of the products before delivery to the user and after they are sent for shipment, illegal interventions of the counterparty or third party, malfunction ) or the Host Provider or Internet Service Provider (ISP) or the Access Provider or the user terminal equipment, incorrect provision of data by the user and generally for any incident prevents proper fulfillment of its contractual obligations and generally reasons not to be attributed to the fault of The liability of the company is limited to its obligations under the contract with the consumer and will make every effort to meet them, within a reasonable period of time.
That's it is not responsible for the poor condition of the delivered products as long as it is not due to improper storage of the products by the and provided that all precautionary measures had to be taken by the
That's it is not responsible for side effects and damage from the use of ordered products due to incorrect choice of products by the user, careless or incorrect use of the products, or the fault of the manufacturer, such as manufacturing fault, incomplete information or instructions accompanying the products, quality construction, material safety and actual defects. Our liability in the event of a defective product is limited to the obligation to replace it, provided that the conditions for the return of products listed below in the relevant section are met.
Its content, such as texts, graphics, images and information presented by its authors, as well as any other material included in the used for the sole purpose of information. is not responsible for medical information obtained from other sources or user records, nor does it advise you to take a specific medical or drug decision. The does not recommend or urge specific examinations, doctors, products, processes, opinions or other information that may be referred to in
The information and advice provided by the experienced scientific collaborators of our online store on issues related to health, prevention, beauty and aesthetics are offered for information only and do not replace in any case the medical advice, opinions, Diagnoses and prescriptions from professional doctors, medical bodies and diagnostic centers that the user of our services must receive and follow in order to deal with any health problems and daily issues that concern him. If a user / visitor based on any information provided by, its staff, or whoever appears on the website, is solely responsible for this.
The information provided by this website in response to user questions is provided subject to the accuracy, completeness and truthfulness of the information provided by the user about the issue that concerns him, the characteristics of which (information) we are not able, nor are we obliged to we confirm. In any case, the company is released from liability for the validity of the information provided to the user and from liability for damage to the user from information inappropriate for his needs.
This website, in order to facilitate and serve its users, may provide, inter alia, links through "links" hyperlinks or banner ads, to websites and third party websites, for content, privacy policy, security policy, the completeness and quality of the services provided, or the terms of use, the can not guarantee, nor be liable. The connection to these websites and web pages is the sole responsibility of each user / visitor. The above third parties, providers of these websites and websites, also have the full (civil and criminal) responsibility for the security, legality and validity of the content of their websites and websites, excluding any liability of, as an indication of liability for copyright or any third party rights. Consequently, users are required to contact the above third party providers directly, for anything that arises from visiting or using their websites and webpages. Although users of this website agree that is not obliged, nor can it control the security and content of both the websites and websites and the services of third parties, to which it provides access, however it is entitled at any time to remove, modify or interrupt any third party services or links to websites and websites third party, if at its discretion the law or these Terms are threatened or violated.
User behavior and obligations
Users are required to comply with all relevant Greek, European and International laws and regulations, including indicative and non-restrictive laws regarding the protection of intellectual property, protection of personal data, protection of competition, etc. Users must also make use of of this website and the services offered through it in a manner consistent with good morals and these terms.
Users agree that they will not use this website to e-mail or otherwise transmit, or publish, content that is illegal, harmful, threatening, offensive, defamatory, defamatory, defamatory, obscene, or obscene. blasphemous, libelous, which violates the privacy of others, which shows empathy or expresses racial, ethnic or other discrimination, which may cause harm to minors in any way, which is not entitled to be transmitted by law or by contractual or managerial relations (such as internal information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements), or infringing on intellectual or industrial property rights, or other proprietary rights, containing software viruses or any other code, files or programs designed to interrupt, challenge or the destruction of operating equipment, software, or computer hardware.
Each registered user acquires the privilege of receiving newsletters, while at the same time being given the opportunity to use the services for registered users offered by the In case of sending data to its website they should not contradict the Greek legislation and the good manners for the use of the internet in general as well as they should not be altered by the visitor - user who makes their publication or knowingly by others. This data can be used by without any claim against him by the visitor - user who provides them in accordance with the terms of use and protection policy.
Every user / visitor of this website is still obliged, not to perform acts or omissions that may harm or disrupt its operation and access to third parties, or that may jeopardize the provision of services provided by the Through him. Each visitor-user is responsible for its use and may use its services only for lawful and legitimate purposes. You are not allowed to use in a way that could damage, disable or damage our servers or networks, or in ways that interfere with the use and exploitation of its services by any other member-visitor-user. It is also forbidden for the visitor - user to create fake accounts with fraudulent intentions, to collect or store personal data of other users in any way without their consent, including financial data and e-mail addresses, to provide false information about himself, to make impersonation of any other person, send spam or group mail, multiple copies of messages.
The reserves the right to seek satisfaction for any damage caused by the violation of the above prohibitions by the visitor - user and to take any relevant legal action, procedure and take legal remedial extrajudicial or judicial measures to prevent violation of these terms. Any costs or compensation you may be required to pay, due to a breach by a user / visitor of his obligations arising from these Terms, shall be borne by the said user / visitor, who is obliged to pay them to the immediately and without having to go to court.
The non-compliance of any user / visitor of this website with the applicable law and / or these Terms, gives the right to take the necessary measures and take all necessary action to address such behavior. That's it reserves the right to take indicative and not restrictive any of the following actions: a) to record and store any communication of the visitor - user with the website, including emails communication and questions - answers to the communication managers of the website, b) to investigate any complaint in case any communication does not comply with the terms and conditions of its use and to decide at its discretion to withdraw or request the withdrawal of such c) withdraw communications and data and information sent by the user visitor, which are considered offensive, illegal or annoying or which do not comply with the terms and conditions of use, d) delete registered members, when they do not comply with the terms and conditions of use after their relevant warning e) to prohibit access to services provided through this website or to delete, edit or move messages, of course respecting the principle of proportionality.
To the extent that it is possible to use this website on the wider internet, this should be done in accordance with the terms of the Netiquette Code of Conduct, and the use of practices that are contrary to this code is expressly prohibited.
Like most websites, he uses cookies so that to have access to certain information every time a user / visitor browses its online store. Without cookies it would be impossible to offer to the users of this website important services such as, order status, storage of products in the basket, etc.
Cookies are alphanumeric files that are transferred to the hard drive of the computer of the users of a website and are used to keep statistics necessary to offer services such as those listed above, as well as to determine popular websites or for reasons marketing and user / visitor access to the website - website of their choice.
Cookies do not pose a risk to the computer of the user / visitor of the website. If you do not want to collect information through cookies, you can configure your internet browser to delete the existing cookies on your hard drive and choose either to automatically reject all new cookies, or to ask any when a cookie is to be installed on the computer hard drive if it wants to reject or accept it. However, users should be aware that choosing to decline cookies will make it more difficult or impossible to use parts and services of the website.
Below are detailed cookies used by the website and their usefulness
IIS session cookie (Required): The use of these cookies are used to optimize the browsing experience on our website using appropriate functions (eg when you click on "back", you will return to the corresponding previous page). No sharing
Tomcat session cookie (Required): The use of these cookies are used to optimize the browsing experience on our website using appropriate functions (eg when you click on "back", you will return to the corresponding previous page). No sharing
WishList (Required): The use of the wishlist cookie provides the functionality of storing a collection of desired products of customers who have expressed interest without immediate intention to purchase in their account. No sharing
Google Adwords Conversion (Advertising): The use of these cookies allows you to monitor the end of the activity of a visitor of our website and especially whether this visit resulted in the purchase of a product, subscription to the newsletter or other final actions.
Data is being shared on For more information, please refer to the Google Data Protection Policy://
Google Dynamic Remarketing (Advertising): The use of these cookies is made to create more attractive ads based on the relevant content for a user, to improve the reporting on the performance of a campaign and to avoid the display of ads that have already been displayed to a user.
Data is being shared on For more information, please refer to the Google Data Protection Policy://
Google Adwords User Lists (Advertising): The use of these cookies allows repetitive marketing to display relevant ads to users who visit the website.
Data is being shared on For more information, please refer to the Google Data Protection Policy://
Google Tag Manager (Strictly Necessary): The use of specific cookies allows the collection of information regarding the use of specific tags that have been added to the website in order to smoothly integrate advertising material.
Data is being shared on For more information, please refer to the Google Data Protection Policy://
Google Analytics (Site Analytics): The use of these cookies allows the collection of data for the analysis of the use of the phavory website, in order to better understand the visitors of our website, to improve the website, products, services and efforts for our promotional activities .
Data is shared on For more information, please refer to the Google Data Protection Policy://
Intellectual Property Rights
This Website and its Content, including images, graphics, photographs, drawings, texts, texts, information materials, services and products, trademarks, trade marks, insignia, any form of data, software, unless otherwise stated for specific third party rights , are the intellectual and industrial property of the proprietor of and are protected in accordance with the relevant provisions of Greek and European law and international conventions. Also, anything transferred, retransmitted or sent through this website is the property of the proprietor, provided that this is possible and legal. Intellectual property is acquired without the need for any further formulation and without the need for a contract or prohibition clause against its infringements. It is expressly forbidden to copy, modify analog / digital recording and mechanically reproduce, distribute, transfer, download, process, resell, rent, store, print, create a derivative work or mislead the public about the actual provider of the website and its content.
The names, images, logos, trademarks and insignia representing and appearing on this website, are the property of ENNOVATIVE IKE, the legal owner of the website and the online store on this website, and are protected by Greek, European and international copyright and industrial property laws. Their use is expressly prohibited without his prior written permission or their legal beneficiary. Products, brands, trademarks and distinctive features of third parties, which appear on this website, are the intellectual and industrial property of those who are solely responsible for them.
In any case, the appearance and display of the above on this website should in no way be construed as a transfer or grant of express or implied license or right to use them.
The information that users of this website may submit to thereby, they are considered non-confidential information and do not constitute an asset of that user / visitor.

Advertising and information messages
The website of our online store may include ads in any form, such as banner ads, text links and frames. Our Company respects the provisions of the current legislation on unfair competition and consumer protection (Laws 146/1914 and 2251/1994). In particular, we abstain from unfair commercial practices, respecting the laws that govern the operation of our online store, we act with professional conscientiousness, following the codes of conduct that bind our commercial activity, motivated by the excellent service of consumers through advanced technology services in a friendly environment. . By adhering to high standards of professional integrity, we refrain from misleading commercial practices. We provide our prospective customer with all the essential information about our products, full information about their rights as a consumer and thorough information about the general and individual terms of transactions in order to make an informed decision before signing up with our online store. Furthermore, we refrain from aggressive commercial practices in the promotion of our products, fully respecting the freedom of choice of our potential customers, ensuring that they are fully informed about their rights under the law or the contract between us.
The advertisements posted on this website, without prejudice to the prohibitions of the provisions of Y6a / 776 / 20.7.1993 (for the advertising of medicinal products), are not hidden advertisements which are prohibited according to art. 5a PD131 / 2003, misleading advertisements which are prohibited according to art. 3 Law 146/1914. Any comparative advertisements on this website comply with the provisions of art. 9 par. 2 of Law 2251/1994. In addition, we inform the visitors of our website by any appropriate means provided by law regarding the type of information offered by us and specifically about whether and when they constitute an advertisement.
Offers, discounts and prizes, advertising contests and games, to the extent permitted under applicable law (unfair competition and consumer protection), are clearly identifiable, access to the conditions under which one can take advantage of the offers or with which he can participate in competitions is easy, and the terms are presented clearly and precisely. Furthermore, the provision of samples and gifts for advertising purposes, without prior order, is legally carried out in a lawful manner and with respect to applicable law (art. 4 par. 5 subparagraph b of law 2251/1994). Our e-shop, with respect to your privacy, will never send you unsolicited e-mail (via spamming). You will receive promotional messages and information messages about our online store offers, discounts and contests only if you subscribe to our online store Newsletter.
Our business, in the general use of commercial communications by the online store respects the professional rules governing the independence, dignity and ethics of the profession, professional secrecy, honesty to customers and colleagues and the rules of ethics (art. . 7 PD 131/2003).

Product Purchase - Product Return Policy
The terms described in this section form an integral part of the terms of use.
Product returns
  • In case of error of our company. We fully refund the money that corresponds to the value of the order and the shipping costs
  • In the event that there is no error on the part of our company, only the amount corresponding to the value of the products is refunded and the shipping costs are borne exclusively by the customer. The return of the product must be done within fourteen (14) calendar days from the date of receipt of the products.
  • In the event that the products you have received have exceeded your expiration date, we fully refund the money corresponding to the value of the order and the shipping costs.
  • In case the product has a defect and is covered by warranty, the replacement is made in consultation with the product company.
  • No returns to Milk and baby food for safety and quality reasons.
  • Returns are accepted by arrangement only if the products are unused and in their original condition.
  • In case of using the product or altering their original packaging, the return is not accepted.
  • Your refunds are made within 15 days of returning and receiving the products from our company.
  • For your refund you must state the account in which you want the deposit to be made, the bank, the account holder as well as your order number regarding the refund.
  • Returns require proof of retail and their return packaging will be in a box, so that the product is not damaged.
  • In case of invoice issuance, the return must be made with a delivery note
  • In case the return is not made within the period of (14) fourteen calendar days from the day of their receipt or some of the return conditions are not met, thephavory.comhas the right not to accept the products back and not to replace them.
  • In case the payment was made by credit card, the transaction will be canceled and his credit card will be updated accordingly.
  • Before returning the product you should contact its returns
  • In case you want to return any of the products (for your own reasons) that you have received (within 14 days) and if it is in its original packaging, it will be sent at the expense of the sender.
  • The address to which the products will be returned is: Ill. Tzavela 77 PC 30300 Nafpaktos
  • Baby food products are non-refundable.

Product Return Procedure

In our physical store
You bring the product to us at the pharmacy and after checking to see if the return conditions apply, the product is replaced with the same or another product of your choice.

Product sending
If he has been preceded by a phone call to his returns department that your parcel is defective or damaged or you did not receive it in its original form, you pack and send the package with the product with the cooperating courier company ( ACS ) of our pharmacy with Recipient Charge (of the Pharmacy).

Inside the package you will have placed a note informing us of the problem that has arisen with the returned product, your contact phone number, your order number and the retail sales receipt, provided of course that the product meets the return requirements. In case the package arrives and it turns out that the return conditions do not apply, the product will not be accepted as explained in detail above. It will be returned to the customer and the shipping costs will be borne by him.

Order cancellations
You can cancel your order, if you wish, free of charge, provided that the products have NOT been shipped from our store, sending us emails on with your order number, name and phone number. You will receive emails reply that your order has been canceled.
Terms of Shipping - Payments.
The terms described in this section form an integral part of the terms of use.
Right of Withdrawal. Instructions and withdrawal form.
You have the right to withdraw from this contract within 14 calendar days without giving any explanation. The withdrawal period expires 14 calendar days from the day after you acquired or a third party other than the carrier and designated by you acquired physical possession of the goods.
In order to exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by sending us either by Mail to, either by fax: 26340 22911 a written and clear statement of yours or the attached model withdrawal form, without however being mandatory. The details of our company are the following: ENNOVATIVE IKE, head office Nafpaktos Etoloakarnania, 77 L. Tzavela Street, PC 30300, Tax Identification Number 801104833 Tax Office of Messolonghi, tel: 26340 21888, Fax: 26340 22911, email:
To meet the withdrawal deadline, it is sufficient to send your statement of exercise of the right of withdrawal before the withdrawal deadline expires in one of the above-mentioned ways of sending it.
If you opt out of this contract, we will refund all the money we received from you including delivery costs (but excluding additional costs due to your choice to use a delivery method other than the cheapest standard delivery method we offer), without unjustified delay and definitely within 14 calendar days from the day we are informed of your decision to withdraw from this contract. We will perform the above refund using the same method and means of payment that you used for the original transaction, unless you have expressly agreed to something different in each case, you will not be charged for such a refund. We are entitled by law to delay the refund until we receive the goods back or until you provide us with proof that you sent the goods back, whichever comes first.
You must send back the thing you ordered or deliver it to our physical store at 77 Tzavela Street, 30300, Nafpaktos, Etoloakarnania, without undue delay and definitely within 14 calendar days from the day you stated that you have resigned. The deadline is considered to be met if you return the goods before the end of the 14 day period. You will be charged the total cost of returning the item to us. Please send us the goods / goods through the Courier Company, or you also have the option to choose to transport them yourself in the physical store of our company to the aforementioned address. you are solely responsible for any reduction in the value of the goods resulting from manipulation that was not necessary to determine the nature, characteristics and function of the goods.
(complete and return this form only if you wish to withdraw from the contract).
To the individual company ENNOVATIVE IKE, 77 L. Tzavela Street, PC 30300, Nafpaktos, Etoloakarnania, tel: 26340 21888, Fax: 26340 22911, email: ,
I hereby inform you that I withdraw from the contract for the distance sale of the following goods:
Order number:……………………………………………………….
Ordered on ………………… .. (date)
Received on: ………………………………… (date)
Consumer Name and Surname: ……………………………………………………………
Consumer address:
Street ..
ΤΚ …………………
Consumer signature ………………………………………………… ..
(In case you use this template through our website, please print it and either send us along with the product as mentioned above or bring us with the product to our Store.).
The Recognizes the importance of the issue of the security of the personal data of the users of this website and makes every reasonable effort, with the most modern and advanced methods, to ensure their security. However, users should be aware that sending confidential information via email is not the safest way to communicate, as there is always a risk of this information being read by third parties.
For the security of transactions, which is an integral part of this, see in detail (
Applicable law - Dispute settlement procedure
The above Terms are subject to Greek law and are interpreted accordingly. If any provision is deemed invalid or void by the competent Greek court, it ceases to be valid, without this affecting the validity of the other Terms. Any dispute arising from the use of this website or concerning these Terms is subject to the jurisdiction of the competent courts of Messolonghi.
For the out-of-court settlement of the dispute that have arisen from contracts of electronic sale of products or provision of services, the possibility of alternative settlement of consumer disputes is provided by using the registered ADR bodies in the Register according to the joint ministerial decision 70330/2015. Through the all-Union electronic consumer dispute resolution platform (ADR platform), in application of the provisions of Regulation (EU) 524/2013) consumers submit their complaint by then forwarding it to the relevant ADR body on the website:
All notifications must be made in writing. It is explicitly pointed out that the protection provided by Law 2251/1994 concerns only the "consumer", as it is defined in each case in article 1 of law 2251/1994.
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